Introduction
Rudeness and business blunders are increasing in our fast paced world. No one in business can afford to lose clients due to poor manners or as they are better known as “Business Blunders.” Our training focuses on the most important essentials of corporate civility. We value relationships above all else. If employees treat others with respect they will treat the customers with respect. Your investment in training your staff will be immediately visible to you— and most important to your clients.

Who Should Attend
> Professionals, CEO’s, Managers, Executives, Marketing persons.

Course Content
• Importance of 1st Impressions in Business World
• Clothing Language
• Top to Toe Grooming Guide
• Wardrobe Essentials
• Accessories – Do’s and Don’ts
• Business & Social Etiquette
• Protocols & Correct Forms of Address
• Greeting & Introduction
• Social Conversation & Communication
• Key behaviors In Face to Face Situation