This one day course is the ideal way to learn the skills of how to write minutes that are clear and accurate. 'Action' minutes summarise the key issues that appeared on the agenda and state clearly what was actual decided. They identified the responsibilities of each person of future action and the required timescale.

Who Should Attend
This workshop is specially designed for secretary, executives and clerks. This workshop is also suitable for management students to enhance their employability.

Topic Covered
-Three essential meeting stages
-How to prepare an effective agenda
-structuring minutes with a template
-summarizing discussion
-how to put it into minute form
-using 'action' minutes to identify