| BACK | CONTACT US |
|
Success Through Effective Communication Effective Communication Skills
|
| Handling Difficult Customer Workshop
Duration : 2 days |
| Overview While they don't occur often, difficult customer situations are the leading cause of stress in the help desk. These situations can be very upsetting if you don't keep yourself in control and maintain a positive perspective. We'll give you specific techniques you can use to handle difficult situations and minimize the anger and stress you may experience following the event. Target Audience
Course Contents
|